Eyes On The Street

You're asking the wrong questions

CivicBrand Season 1 Episode 17

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 34:51

Public engagement is all about listening. Whether that's through surveys, focus groups, interviews, or on-the-street engagement we've found that too many cities and consultants are simply asking the wrong questions. In this episode, Ryan Short and Brisa Byford of CivicBrand discuss what those wrong questions are and how to dive deeper and get at the real issues.