Public engagement is all about listening. Whether that's through surveys, focus groups, interviews, or on-the-street engagement we've found that too many cities and consultants are simply asking the wrong questions. In this episode, Ryan Short and Brisa Byford of CivicBrand discuss what those wrong questions are and how to dive deeper and get at the real issues.
Public engagement is all about listening. Whether that's through surveys, focus groups, interviews, or on-the-street engagement we've found that too many cities and consultants are simply asking the wrong questions. In this episode, Ryan Short and Brisa Byford of CivicBrand discuss what those wrong questions are and how to dive deeper and get at the real issues.